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Privacy Policy

Last updated: August 1, 2026

1. Introduction

This Privacy Policy explains how NexusAI ("we", "us") collects, uses, and protects information when you use our Service. We are committed to keeping your data safe and to being transparent about our practices.

2. Information We Collect

We collect the email address and hashed password you provide at registration, the API keys you generate, and technical usage logs (such as the models you call, token counts, timestamps, and associated costs). We do not store the full text of your prompts or responses beyond what is required for metering and abuse prevention.

3. Payment Information

Payments are processed by Paddle, our third-party payment provider. We never see or store your full card number or bank details; Paddle handles those directly and is responsible for them under its own privacy policy.

4. How We Use Your Information

We use your information to operate the Service, meter your usage, deduct credits, prevent abuse, communicate with you about your account, and comply with legal obligations.

5. Cookies and Local Storage

We use minimal browser local storage to keep you signed in. We do not use advertising or third-party tracking cookies.

6. Third Parties and Upstream Providers

To fulfil your API requests we forward your prompts to the relevant third-party model providers, who process that content under their own terms and privacy policies. We also share limited data with Paddle for billing. We do not sell your personal information.

7. Data Retention

We retain account and usage records for as long as your account is active and for a reasonable period afterwards for billing, support, and legal purposes.

8. Your Rights

Depending on your location you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at 2683814651@qq.com and we will respond within a reasonable time.

9. Security

We use industry-standard measures such as hashed passwords and encrypted connections. No system is perfectly secure, so please keep your API keys and password confidential.

10. Children

The Service is not intended for children under 16, and we do not knowingly collect their data.

11. Changes to This Policy

We may update this Policy from time to time. The "Last updated" date above reflects the latest version.

12. Contact

For any privacy questions or requests, email 2683814651@qq.com.

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